Chahal Solutions

Chahal Solutions Sdn Bhd strives to help other businesses improve and recover their credit management and debt collection. Our services include recoveries of all types of debts regardless of their amount, location, and nature. We are determined to provide your company with fruitful results and outcomes in bad recovery. We have the latest software to key-in debtors' information, making it easy to access any needed information immediately.

Debt Collection Services

Chahal Solutions Sdn Bhd will conduct efficient and safe collection in accordance with customer requirements. We are confident in providing the highest level of debt servicing, especially for delinquent debts and account receivables.

Debt Collection Services

Chahal Solutions Sdn Bhd will conduct efficient and safe collection in accordance with customer requirements. We are confident in providing the highest level of debt servicing, especially for delinquent debts and account receivables.

Performance-only Basis

We operate on a performance-only basis; when we perform, we get paid. Our motivation is to get your money back in your hands, where it belongs. We understand that until we do so, we will not be paid.

Performance-only Basis

We operate on a performance-only basis; when we perform, we get paid. Our motivation is to get your money back in your hands, where it belongs. We understand that until we do so, we will not be paid.

In-house Training

We conduct thorough in-house training on the use of scripts that are fully acceptable to our customers, while complying with the FSA (Financial Service Agreement) and FDP (Fair Debt Practice) at all times.

In-house Training

We conduct thorough in-house training on the use of scripts that are fully acceptable to our customers, while complying with the FSA (Financial Service Agreement) and FDP (Fair Debt Practice) at all times.

Chahal Solutions Sdn Bhd

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Compliance

We comply with both the letter and the spirit of all relevant regulations as follows:

  • AMLA 2001 (Anti-Money Laundering and Anti-Terrorism
  • Financing Act)
  • PDPA2010 (Personal Data Protection Act)
  • IFSA2013 (Islamic Financial Services Act)
  • FSA2013 (Financial Services Act)
  • AKPK (Agensi Kaunseling Pengurusan Kredit)
  • Malaysian Consumer Trade & Practice
  • Treating customers fairly



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Managing Data

Information submitted to Chahal Solutions Sdn Bhd is automatically encrypted through our server which resides in the building. This information remains encrypted on the database and is password-protected unless accessed by authorized personnel. Expired information is purged through formal disposal procedures.

  • Backup tapes are encrypted and password protected
  • Purging of expired accounts